99cv Terms & Conditions — Rules for Bangladesh Players

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern the use of the 99cv online casino and sports betting platform accessible at https://99cv.bet (the "Platform"). The Platform is operated by 99cv and is intended exclusively for eligible adult users in Bangladesh. These Terms constitute a legally binding agreement between 99cv and each registered user ("Player", "you", "your").

By accessing the Platform, registering an account, or placing any bet or wager, you acknowledge that you have read and fully understood these Terms and agree to be bound by them. If you do not agree with any provision, you must not use the Platform. 99cv reserves the right to update or amend these Terms at any time, and continued use after any amendment constitutes acceptance of the revised Terms.

1. Eligibility Requirements

The following eligibility conditions apply to all Players wishing to register or use the 99cv Platform.

• 1.1Minimum age: You must be at least 21 years of age to create an account or place bets on the 99cv Platform. By registering, you confirm you are 21 or older. 99cv reserves the right to request age verification documents at any time and to suspend any account where age cannot be confirmed.
• 1.2Jurisdiction: The Platform is designed for use by residents of Bangladesh. You represent that your use of the Platform does not violate any laws applicable to you in your place of residence. Players in jurisdictions where online gambling is explicitly prohibited are not permitted to use the Platform.
• 1.3One account per person: Each individual may hold only one registered account. Creating multiple accounts is strictly prohibited and may result in permanent account closure and forfeiture of any balances held across all associated accounts.
• 1.4Personal use only: Accounts may only be used for personal entertainment. Operating accounts on behalf of third parties, syndicates, or commercial gambling services is prohibited and will result in immediate account termination and forfeiture of all funds.

2. Account Registration and Verification

All Players must complete registration in full and provide accurate, current, and complete information. Incomplete or inaccurate registrations may be rejected or subsequently closed by 99cv.

• 2.1Accurate information: You must provide your legal name, valid Bangladesh mobile number, date of birth, and any other information requested during registration. Providing false information is a material breach of these Terms and will result in account termination.
• 2.2KYC verification: 99cv may at any time request identity verification documents (KYC) including a national ID, passport, or other government-issued identification. KYC is required before any withdrawal is processed. Failure to provide documents within the stated timeframe may result in account suspension.
• 2.3Account security: You are solely responsible for maintaining the confidentiality of your account credentials. Any activity under your account is your responsibility. Notify 99cv immediately at [email protected] if you suspect unauthorized access to your account.
• 2.4Account closure: You may request account closure at any time by contacting [email protected]. Pending withdrawals will be processed before closure. Bonus balances that have not met applicable wagering requirements will be forfeited upon closure.

3. Deposits and Withdrawals

All financial transactions on the 99cv Platform are processed in Bangladeshi Taka (BDT). The following rules apply to all deposit and withdrawal requests.

• 3.1Deposit methods: 99cv accepts deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All payment methods must be registered in the name of the account holder. Third-party deposits — where the payment source belongs to someone other than the account holder — are not accepted and will be returned.
• 3.2Withdrawal eligibility: Withdrawals are available only to Players whose accounts have been fully verified under our KYC requirements. Withdrawal requests will only be processed to a payment method registered in the same name as the 99cv account holder.
• 3.3Processing times: Deposits are credited instantly upon confirmation from your payment provider. bKash and Nagad withdrawals from verified accounts are typically processed within 30 minutes. Bank transfers may take up to 3 business days. All times are approximate and may vary based on network conditions.
• 3.4Currency: All transactions are denominated in BDT. 99cv does not accept foreign currency deposits directly. Any currency conversion fees charged by your payment provider are your sole responsibility and are not reimbursed by 99cv.

4. Bonuses, Promotions and Wagering Requirements

99cv offers welcome bonuses, reload bonuses, free spin promotions, and other time-limited offers. All bonuses are subject to the individual terms attached to each promotion and to the general bonus policy in this section.

• 4.1Bonus eligibility: Each player may claim the 99cv welcome bonus once only, on their first qualifying deposit. Subsequent deposits may be eligible for reload or ongoing promotions as published on the platform. 99cv reserves the right to determine which players are eligible for any given promotion.
• 4.2Bonus abuse: Any Player found abusing bonuses — including creating multiple accounts to claim bonuses, using low-variance betting strategies specifically to meet rollover requirements, or colluding with other Players — will have their bonuses voided and may face permanent account closure.
• 4.3Bonus expiry: All bonuses and free spins are subject to an expiry period as stated in the applicable promotion terms. Bonuses not activated within the activation window and wagering requirements not completed within the stated period will be removed from the account automatically.
• 4.4Promotion amendments: 99cv reserves the right to modify, suspend, or withdraw any promotion at any time at its sole discretion, with or without prior notice. Such changes will not affect bonuses already lawfully claimed and in active use at the time of the amendment.

5. Game Rules and Fair Play

All games on the 99cv Platform are supplied by certified third-party providers. Game outcomes are determined by independently certified random number generator (RNG) technology and are not influenced by 99cv or any third party.

• 5.1Game rules: Each game is governed by the rules published by the respective game provider. Players are responsible for understanding the rules of any game before wagering real money. Game rules are accessible within the game interface prior to play.
• 5.2Malfunctions: In the event of a technical malfunction or error in any game — including server disruptions, disconnections, or display errors — 99cv reserves the right to void affected rounds and refund relevant stakes. Winnings generated during a malfunction may be withheld pending investigation.
• 5.3Prohibited conduct: Players are strictly prohibited from using automated software, bots, scripts, or any other means to artificially gain an advantage over the Platform or other Players. Any such activity will result in immediate account termination and forfeiture of all balances.
• 5.4Sports betting integrity: Any attempt to manipulate the outcome of a sporting event on which a bet has been placed, or to exploit pricing errors in the 99cv sportsbook, is a serious breach of these Terms. 99cv reserves the right to void bets and close accounts where manipulation is suspected.

6. Responsible Gaming

99cv is committed to promoting responsible gaming. The Platform provides tools to assist Players who wish to manage their gaming activity. All responsible gaming features are available by contacting support at [email protected].

• 6.1Deposit limits: Players may request daily, weekly, or monthly deposit limits. A limit reduction takes effect immediately. A limit increase is subject to a mandatory 7-day cooling-off period before taking effect.
• 6.2Self-exclusion: Players who need a break may request a temporary self-exclusion of 1 week, 1 month, 3 months, or 6 months. Players who believe they have a gambling problem may request permanent self-exclusion. During any self-exclusion period, the account will be suspended and no new deposits will be accepted.
• 6.3Age protection: 99cv employs age verification procedures to prevent underage access. Any Player found to be under the age of 21 will have their account immediately closed, all winnings voided, and deposits returned less any applicable processing fees.

7. Account Suspension and Termination

99cv reserves the right to suspend or permanently close any Player account at its sole discretion, with or without prior notice, in any of the circumstances described below.

• 7.1Grounds for suspension: Accounts may be suspended or terminated where a Player has provided false registration information; breached any provision of these Terms; engaged in fraudulent, abusive, or collusive behaviour; attempted to manipulate game outcomes or exploit system errors; or failed to complete KYC verification within a required timeframe.
• 7.2Effect of termination: Upon account termination, all pending bets will be settled in accordance with standard game rules. Any real money balance (excluding unmet bonus balances) remaining at the time of closure will be returned to the Player via the last verified payment method used on the account.
• 7.3Appeals: If you believe your account has been suspended in error, contact [email protected] with a written explanation and any supporting evidence. 99cv will review all appeals within 10 business days and communicate the outcome to the contact details associated with the account.

8. Intellectual Property

All content, design, software, trademarks, and other intellectual property on the 99cv Platform are the exclusive property of 99cv or its licensors and are protected by applicable intellectual property laws.

• 8.1Permitted use: Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal entertainment only. This licence does not extend to copying, reproducing, distributing, modifying, creating derivative works from, or commercially exploiting any Platform content or software.
• 8.2Prohibited use: You must not use the 99cv brand name, logo, domain, or any Platform content for commercial purposes, in advertising, or in any manner that creates a false impression of affiliation with or endorsement by 99cv, without the express prior written consent of 99cv.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 99cv's liability to any Player in connection with use of the Platform is limited as set out in this section.

• 9.1No warranty: The Platform is provided on an "as is" and "as available" basis without any warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or uninterrupted availability. 99cv does not warrant that the Platform will be free from errors or interruptions at all times.
• 9.2Exclusion of consequential loss: 99cv shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, or loss of goodwill — arising from your use of or inability to use the Platform, even if 99cv has been advised of the possibility of such damages.
• 9.3Player responsibility: Gambling involves financial risk. Players acknowledge that they participate and place bets of their own free will with full knowledge of the risks involved. 99cv accepts no responsibility for financial losses incurred through use of the Platform beyond the Player's account balance at the relevant time.

10. Amendments to These Terms

99cv reserves the right to amend these Terms at any time. Amendments are effective from the date of publication on the Platform.

• 10.1Notification of changes: Where 99cv considers an amendment to be material, reasonable efforts will be made to notify registered Players via their registered mobile number or email. The current version of these Terms is always available at https://99cv.bet/terms-conditions.
• 10.2Continued use: Your continued use of the Platform after any amendment constitutes acceptance of the revised Terms. If you do not accept an amendment, you must cease using the Platform and may request account closure in accordance with Section 2 of these Terms.

11. Governing Law and Dispute Resolution

These Terms and any dispute arising from or in connection with them shall be governed by and construed in accordance with the laws applicable to online gaming operations in the relevant jurisdiction. In the event of any dispute, Players should contact 99cv support at [email protected] in the first instance. 99cv will make reasonable efforts to resolve all disputes in a fair and timely manner. If a dispute cannot be resolved through direct communication, the parties agree to seek resolution through appropriate legal channels. 99cv is committed to transparent and fair dispute resolution for all Bangladesh players.

12. Contact Information

If you have any questions about these Terms and Conditions, wish to make a complaint, or need to reach the 99cv team, please contact our support team by email at [email protected]. Support is available 24 hours a day, 7 days a week. We aim to respond to all enquiries within 24 hours and to resolve account-related matters within 2 business days. Please reference your registered mobile number in all correspondence for faster account identification.